NetWest Wireless Client
PRINT THIS PAGE AND STORE IN THE EVENT YOU
- VERIFY EQUIPMENT HASN'T MOVED
Our wireless equipment operates on a 'line of sight' principal,
which means your dish has been aligned to communicate with a
particular access point to afford you optimal signal strength.
From time to time, the West Texas winds make cause that alignment to
deviate from its ideal placement.
- CHECK POWER AND
Checking that all your
wires are plugged in at the router and from the plug is one of the
first things you should do. Verify that the power cord is connected
and that all the lights on the router and radio are on. This may
seem like a ridiculous suggestion but you should never disregard the
obvious. You’d be surprised at how your configuration can be
perfect, and after a while of playing around with settings you
realize that the network cable leading from the router to the radio
has come undone slightly. Also check your wireless network
adapter to confirm it is switched on. If you have a PCMCIA or USB
wireless adapter try removing it and then re-inserting it while
Windows is running so it will re-detect it. The lights on the
adapter give an indication of whether there is a problem.
- REFRESH AND RENEW
If you are still unable to connect to the Internet after
checking your connections and cabling, we want to first turn off
power on the radio for 30 seconds. Return power to the radio
box, and then unplug your router (if you have one connected) for 30
seconds. Restore power to the router. Depending on the
version of operating system, you may then need to reboot/restart your
Try connecting to
the internet. You should be able to access the internet at
this point. If not, contact one of our Support Team members at
432-550-8766 and they will be happy to assist you.